Privacy Policy

NexTrip LLC

Last updated: September 6, 2026

NexTrip LLC operates the website nextrip.shop (the "Site") and provides digital eSIM data plans for international travelers (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or purchase our Service.

1. Information We Collect

Information you provide to us

  • Name, email address, and billing address, provided at checkout.
  • Payment information: Processed directly by our payment processor (Stripe); we do not store your full card number.
  • Device information relevant to eSIM compatibility (e.g., device model, and where required for provisioning, EID/IMEI).
  • Communications you send us (e.g., support requests, emails).

Information collected automatically

  • IP address, browser type, and device information.
  • Pages visited, time spent on the Site, and referring website.
  • Cookies and similar tracking technologies (see Section 5).

Information from third parties

  • Order status, activation, and data usage information from our eSIM wholesale/API provider(s).
  • Fraud-prevention and verification signals from our payment processor.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your eSIM orders, including provisioning and delivering your eSIM.
  • Process payments and prevent fraud.
  • Provide customer support and respond to inquiries.
  • Send order confirmations, receipts, and service-related communications.
  • Improve our Site and Service, including troubleshooting technical issues.
  • Send marketing communications, where you have opted in (you may opt out at any time).
  • Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We share information only as follows:

  • With our eSIM wholesale/API provider(s), to provision and activate your eSIM.
  • With our payment processor (Stripe), to process payments and prevent fraud.
  • With analytics or email service providers we use to operate and improve the Site (disclosed here once finalized).
  • With law enforcement or regulators, where required by law.
  • In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality protections.

4. Data Retention

We retain personal information for as long as necessary to provide the Service, comply with our legal obligations (including tax and accounting requirements), resolve disputes, and enforce our agreements.

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies that are essential to operate the Site (for example, to keep you signed in and remember preferences) and, where applicable, to understand how the Site is used. You can control cookies through your browser settings; disabling certain cookies may affect Site functionality.

6. International Transfers

NexTrip is based in the United States. If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States and other countries where we or our service providers operate. By using the Service, you understand that your information may be transferred to countries that may have different data-protection laws than your country of residence.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal information, and to object to certain processing. To exercise these rights, contact us using the details in Section 11.

California residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the “sale” of personal information as defined by the CCPA. We do not sell personal information as defined by the CCPA.

European Economic Area / UK

If you are in the EEA or UK, you may have rights under the General Data Protection Regulation (GDPR), including access, rectification, erasure, restriction, data portability, and the right to lodge a complaint with a supervisory authority.

8. Security

We implement reasonable technical and organizational measures designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last updated" date above. Your continued use of the Site or Service after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact us at:

privacy@nextrip.shop

NexTrip LLC

30 N South Gould Street, Sheridan, WY 82801, USA